Frequently asked questions – FAQ

Hot tubs
Waste water systems


1. Hot tubs


1.1. What kind of foundation or platform does the hot tub require?

The foundations of the stove and the hot tub must be at the same level and horizontal to ensure the water circulation and function of the stove. The load-bearing foundation for the hot tub is created, for example, from smoothed crushed stone or wreath. The wreath and the base must be very permeable to water so that the base remains dry. It is good if the foundation is slightly higher than the environment. In addition, e.g. concrete slabs can be placed at the support trees under the hot tub.

Make sure that no vegetation can grow under the hot tub. When installing on the terrace, the bearing capacity of the terrace and fire safety must be considered.

The mass of the hot tub when filled is at least 1500 kg.

1.2. How can I move the hot tub into its place?

The hot tub is always moved and turned by lifting from the bottom. You can use, for example, two load sheets, which are taken under the tub and with which the hot tub can be lifted into place. Please note that the hot tub must not be lifted by the top edge of the hot tub, and it must not be turned on its side during transport or when moving it into place. Moving or turning the hot tub contrary to the instructions may damage the parts of the hot tub.

1.3. Can I use another water source than domestic water in the hot tub?

Yes you can. The stove is made of marine aluminum, which also withstands salty seawater. It is good to change water after each use if you are not using domestic water.

1.4. How hot can you heat the bath water?

The recommended temperature of the hot tub water is 36−37 degrees. If the water temperature rises to 40 degrees, bathing is already uncomfortable and can cause health problems. Stir the water during heating to achieve an even water temperature and before measuring the water temperature.

1.5. Can I use chlorine or multipurpose tablets in the PW-Spa hot tub?

We do not recommend using chlorine or multipurpose tablets in PW-Spa hot tubs. In the long term, chemicals corrode the hot tub parts and the surface of the interior parts of the stove. The hot tub and the stove may become unusable. The quarentee does not cover damages caused by chemicals.

1.6. How often should the water in the hot tub be changed?

The water change interval depends a lot on the baths, conditions and water quality. When using natural water, it is recommended to change the water after each use. Oxygen tablets and a filtration system can be used to extend the use of bath water, but our stove manufacturer does not recommend keeping treated water in the stove for long periods at a time.

1.7. What should be considered when emptying the hot tub?

Fire and embers must be completely extinguished before emptying the hot tub. Remove the plugs from both the hot tub and the stove, and check that the water drains to the desired location. Check, especially in cold weather, that the hot tub and stove have been emptied of water.

1.8. Where can I drain the hot tub water?

We recommend getting a hose to help drain the hot tub, which can be used to direct the water away from the hot tub. If, for example, there is a ditch nearby, you can direct the water there. Please note that if you use chemicals or similar in the bath water, you must dispose the water according to the instructions on the chemical package.

1.9. Can the filter pump and t-piece be used in winter?

The filter pump is not designed for winter conditions. See the manual that comes with the pump for more detailed instructions. In winter use, the T-pieced stove hoses can be replaced with spare hoses, for example. The stove can also be moved closer to the hot tub, taking the safety distances into account.

2. Stove

2.1. Water is dripping from the inner walls of the stove. Is the stove leaking?

Very often, during the first heating cycles, condensation water forms on the walls of the stove, which can also drain into the ashtray. A lot of condensation water can form, and it is a completely normal reaction.

If the hot tub is clearly drained of water through the stove, contact

2.2. How do I maintain the stove?

Dirt and waste materials accumulate inside the stove, which are easily released into the bathing water during the next heating cycle. When emptying the hot tub, remember to also open the stove plug. Rinse the water compartment of the stove with clean water when emptying and washing the hot tub. Make sure the ashtray is emptied sufficiently. The ash must not reach the grate.

3. Docks

3.1. Can the dock be left in the water for the winter?

We recommend pulling the dock to the waterside for the winter. The recommendation applies to all our docks. Our docks equipped with Rolleri-pontoons are easy to roll up from the water and back.

3.2. How do I fasten a PW dock to the shore?

There are many different types of watersides, and the fastening must be planned according to the conditions of each shore. Our dock packages do not include parts for fastening. However, our pier footbridge have straight hinges for shore fixing, which can be used to fasten the dock with, for example, bolts or an iron rod according to the requirements of each shore.

4. Waste water systems

4.1. How do I choose the right wastewater system?

For the waste water system, you need a waste water plan and an official operating permit, drawn up by the relevant authority of the municipality or city.